A 99.9% Server Uptime
Our website hosting platform is based on a stable, enterprise–level hardware configuration and a strongly modified Linux distro. Thus, no matter what your web site is, or how many visitors you’ve got, or even in case there is a distributed denial–of–service assault, our web hosting servers will stay up and your web sites will remain visible online.
All Linux website hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
Apart from our cloud hosting system, we have also set up our very own internal network in all our datacenters. Everything is based on first–class hardware manufactured by Juniper. Additionally, on each router, we’ve placed a firewall with a sophisticated algorithm to help filter all dubious requests.
Thus, in all our data centers – in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is available with all web hosting services in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash at stake, you can’t feel really safe. This is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel pleased with our service or in case you wish to use an even more powerful hosting solution, such as a Linux VPS web hosting or even a Linux dedicated servers hosting – you will receive a full refund, without obscure costs or refund charges.
24/7 Technical Support
We have cautiously picked each individual member of our 24x7 support team to make sure that we can offer the best possible client support you can possibly get. Each one of our support engineers has lots of years of experience dealing with web hosting accounts behind his back, hence they know what they are doing. Moreover, they are available 24x7 – you’ll be able to reach them at any moment and they’ll respond back to you ASAP.
Their average ticket response time is just twenty minutes, whereas with other web hosting distributors you are forced to wait around for days. And we offer you a 1–hour response time guarantee. Regardless of what happens, your queries will be answered in under sixty minutes.