One-Hour Response Guarantee in Website Hosting
Our Linux website hosting include a one-hour reply guarantee, which means that irrespective of what question or issue you might have, we will always be there to help you out. In reality, it rarely takes more than half an hour to get a problem solved or a question answered, and this is valid for both sales and technical matters. Our client support engineers are available 24-7, even on holidays and weekends, which suggests that you will always obtain swift assistance. We are aware of how valuable time can be, so by the time we respond to your support ticket or email, we’ll have probed into the issue and, if we haven’t figured out a solution, we will provide you with more details on what you need to do on your end, if the case demands this. With our support service, you can be certain that there will be somebody to help you instantly, irrespective of the hour.