A lot of people who begin using their 1st hosting account, or switch companies, often have queries concerning how specific procedures are carried out or experience complications when setting up different things such as e-mails, site settings, and so on. This is the reason why, lots of hosting providers have compiled documentation with the most frequently asked questions and issues so as to help their clients obtain information quickly and easily. Consequently, the technical support engineers can dedicate more time to actual problems that some customers may be facing, as the solution for the smaller things will be available on the Internet and customers can easily resolve them without having to touch base with the customer service team. Having comprehensive documentation is truly important, especially for new users with no experience, because the web hosting service entails plenty of features and many people can become baffled about what action to take. A good knowledge base can both help you carry out the things that you want and discover how the hosting service works in general.
Extensive Online Documentation in Website Hosting
If you order a website hosting package through our company, you will obtain access to our detailed online help documentation where you will find information on practically everything connected with our hosting packages. The topics range from how to set up an email address on your mobile device, to how to accomplish different things using an .htaccess configuration file. The articles are written in a simple-to-comprehend way and feature step-by-step instructions on how to execute a certain task in your Hepsia Control Panel. You can also find info that’s not connected directly to Hepsia, for example one that concerns online applications on your personal computer. The full list of articles will be located in the Help section of the Control Panel, but those that are relevant to a given section can be accessed on the spot. Since we’ve included as many topics as possible, you will be able to acquaint yourself with virtually everything related to your account.